Bots take over jobs of 12,000 employees

Bots take over jobs of 12,000 employees at Wipro

Co says it has achieved productivity worth 12,000 people over 140 customer engagements in 1,800 HOLMES bots in IT services.

Bots take over jobs of 12,000 employees at Wipro
Malini BhuptaMoneycontrol News

Bots are actually replacing humans at Wipro. India’s third largest IT services company, which is in the process of downsizing 10 percent of its workforce this year, kicked off Project NextGen in 2015 to improve productivity and automate processes. While the company denied plans to downsize, it said it achieved productivity worth 12,000 people over 140 customer engagements in 1,800 HOLMES bots in IT services.

Automation is, in fact, a reality now and progressively more jobs could become redundant as the pace of deployment increases.

In computer programming lingo, a bot, which is short for robot, is a program that operates as an agent for a user or another program or simulates a human activity. Wipro’s HOLMES bot uses a natural language processing (NLP)-based chat interface.

Wipro kicked off its transformative programme ‘Project NextGen’ in 2015, in consultation with McKinsey, to improve productivity of teams and automate processes. Senior managers claim teams were asked to execute the same projects with 10-15 percent less manpower, as McKinsey outlined several levers to improve productivity. Insiders claim that this was a dry run for this year’s downsizing, as teams were asked to function without 10-15 percent of the existing manpower.

The move to make do with fewer people was part of suggestions made by McKinsey to enhance productivity and help automate processes.

A very senior manager at Wipro says: “Project NextGen began very well and a few hundred senior managers were appointed as change leaders who would implement McKinsey’s recommendations. But what we did not realize was that it was a simulation of sorts to downsize later.”

From slashing coffee breaks and taking away mobile phones of employees during “Silent Hours” to real-time monitoring progress of tickets (problems raised by clients) on “White Boards” to “Huddle Meetings,” McKinsey came up with an exhaustive list of levers Wipro’s managers could use to enhance productivity of teams and cut down on waste.

But the net outcome of these initiatives was to reduce the strength of every team by 10-15 percent. Automation was supposed to be a big piece of this initiative and managers were assured that there would be no retrenchment at the end of the exercise.

In response to a questionnaire sent by Moneycontrol on gains from Project NextGen automation initiatives and consequent impact on jobs, Wipro said: “In FY17, Wipro generated productivity worth over 12,000 persons across 140+ customer engagements in over 1,800 cumulative instances of HOLMES bots in IT services, in the areas of application development, application support & maintenance and infrastructure services. Employees who are involved in such projects are then retrained and upskilled to be redeployed to handle higher value tasks.”

However, some of the change leaders that Moneycontrol spoke to said that the level of automation achieved was no more than 2-3 percent of the target, as India either lacked the requisite talent pool or that customers were not always ready for it. In many cases, privacy laws of other countries also came into play for automation.

Wipro is not looking just at automation to cut costs. It is also lowering the “Bulge Mix” –average work experience of a team. Managers have been told to lower the Bulge Mix of teams to less than 4 years. So, if a team has 40 people and the average work experience of individuals is between 0-3 years and the manager has little less than ten years, then the bulge mix will come down to less than 4 years.

Wipro, however, said: “There is no plan to change the bulge mix. We will continue to hire skilled resources at the middle and senior levels from the market.”

This also indicates that Wipro is planning to weed out more senior and experienced people who are managing the junior employees with less than 3-years experience. This is a big lever to cut costs but it also puts at risk managers with more than 10-years experience.

The existing IT services companies have so far leveraged upon the wage arbitrage that existed between the developed world and India. But the sector did little to prepare for a wave of disruptive technologies like cloud computing, which is making data centres and the support functions around it redundant.

With clients pressurizing companies to automate repetitive processes, Wipro roped in McKinsey to help it migrate from the existing model to stage where it could morph into a digital services company.

blockchain Daily update

blockchain

Daily update ⋅ May 16, 2017
 
NEWS
Blockchain Will “Change Lives” of Citizens: European Parliament Report

The European Parliament has published a dedicated report examining how Blockchain will “change lives” of EU citizens. The document, originally …
Google PlusFacebookTwitterFlag as irrelevant
RegTech: New Blockchain Platform Seeks To Disrupt Identity Industry

A Luxembourg-based trust services provider is teaming up with the Blockchain identity startup Cambridge Blockchain to launch a dedicated platform …
Google PlusFacebookTwitterFlag as irrelevant
Meet the German Baron Who Thinks Blockchain Will Beat the Middlemen

The former head of Germany’s armed forces is now helping to bring blockchain tech to some of the world’s largest financial institutions. An early …
Google PlusFacebookTwitterFlag as irrelevant
‘Big Four’ Irish Banks Join Blockchain Payments Pilot

Two of Ireland’s ‘Big Four’ banks are taking part in a blockchain payments trial organized by professional services firm Deloitte. According to The Irish …
Google PlusFacebookTwitterFlag as irrelevant
European Stability Mechanism Floats Possible Blockchain Integration

What this means: For now, it’s unlikely that the ESM leadership is considering a wholesale integration or replacement powered by blockchain. But the …
Google PlusFacebookTwitterFlag as irrelevant
7 interesting laws blockchain will force to change

Bitcoin’s blockchain has remained resilient to attack, and it supports a robust payment system. But this doesn’t mean the people using this technology …
Google PlusFacebookTwitterFlag as irrelevant
Qiwi closes purchase of InspiRussia, as blockchain tech gains ground in Russia

Russian payments services provider Qiwi PLC (NASDAQ:QIWI) has been pushing into new fintech areas like blockchain for the past couple of years.
Google PlusFacebookTwitterFlag as irrelevant
How to use blockchain: Following an asset through its lifecycle to learn more

Possession is nine-tenths of the law, right? But thanks to blockchain, this old adage may no longer be a viable way to settle property disputes.
Google PlusFacebookTwitterFlag as irrelevant
Sandbox for Public Blockchain Projects Launched in China By Wanxiang Group

On May 12, 2017, Chinese blockchain technology leader Wanxiang Group, a conglomerate with automotive, real estate and financial services …
Google PlusFacebookTwitterFlag as irrelevant
Blockchain A Help For SMEs

Contrary to the popular opinion, blockchain can do much more than that. Implementing this by banks, governments and small businesses would mean …
Google PlusFacebookTwitterFlag as irrelevant
WEB
BlockEx Partners With Winston & Strawn to Leverage Blockchain for Bond Issuance

BlockEx Partners With Winston & Strawn to Leverage Blockchain for Bond Issuance. Information contained on this page is provided by an independent …
Google PlusFacebookTwitterFlag as irrelevant
Blockchain delegation heads to New York

Australia’s blockchain capabilities and technologies will be showcased to global leaders and investors at Consensus 2017 in New York from 22 to 24 …
Google PlusFacebookTwitterFlag as irrelevant
NEMflash.com

Regular readers are probably used to the lack of clear direction as we progress through a series (and switch to a new series, and back to an old …
Google PlusFacebookTwitterFlag as irrelevant
New platform uses blockchain tech to assist GDPR compliance

A new platform will use blockchain technology to help businesses comply with the General Data Protection Regulation. LuxTrust and Cambridge …
Google PlusFacebookTwitterFlag as irrelevant

Without keywords, there may be no SEO

Despite what you’ve been listening to, key-word studies isn’t useless. Without keywords, there may be no SEO… right? Let’s study the data.

Ninety-three% of online reports in 2016 started out with a search, and the search begins with words. Keywords will stay applicable as long as human beings use phrases to interact with engines like google. The handiest element that has modified are the additional elements that have prompted how we use keywords for SEO.

The fact is that SERPs are not looking only at keywords, but also price many other elements. Keywords are actually only a minuscule a part of the pie. That isn’t always to say that keyword discovery isn’t important. In reality, it’s miles critical inside the way you move approximately it: we need to head stages deeper – to the proper degree that users are attempting to find, and search engines are indexing for.

This put up will cognizance on the 3 essential focuses of precious keyword research in 2017:

(1) person motive
(2) long-tail keywords
(three) Google voice seek

User Intent

User motive is crucial to keyword research and discovery in 2017. Marketers need to understand how to work together with search engines like google to provide the content customers really want. After all, it’s not about attracting traffic to your website online, however, the proper kind of site visitors.

So what exactly is person rationale? User intent refers to “a consumer’s final goal or intention” in making a search query. Every unmarried seek query has a motive, a goal, possibly a trouble the consumer desires to remedy.

For example, a seek query of “Chicago to New York” offers me flight schedules. Adding “tour” to make it “Chicago to New York journey” does not only provide me with flight outcomes but bus and vehicle data as well.

Adding one phrase to a seek question substantially affects the outcomes of the hunt as Google mechanically acknowledges the alternate in reason. In fact, Google refines its algorithms 500-600 instances a yr to get person motive right. And if Google is that specialize in it, so should you.

You want to make user purpose principal in your keyword studies. It is vital that you understand your person’s dreams once they make seek queries. This expertise or lack of it is able to make or wreck your organic visitors.

The wonderful factor is that consumer reason is pretty smooth to parent out the longer the search query is. Long queries give us a whole lot of statistics on what a person precisely desires so we are able to give it to them. They also permit us to get focused organic visitors for long-tail key phrases. Speaking of which…

Long-Tail Keywords

I’m certain you’ve heard lengthy-tail keywords uttered again and again by means of marketers in 2016 (and even before). It looks as if it’s set to dominate 2017 as properly. I’m positive you’re already familiar with lengthy-tail keywords, being that you’ve been specializing in them, however, allow’s cover the basics first earlier than we delve into how to effectively incorporate it into your search engine optimization approach.

What are long-tail keywords? Long-tail keywords are search terms with four or greater words. In fact, fifty-one% of all search queries in 2016 contained four or greater words (supply).

So where should you start out on locating relevant long-tail keywords to your commercial enterprise? Well, you need to first find actual phrases which might be being used for your unique industry or area.

You don’t want to apply the highly-priced keyword research tools to get a terrific list of long-tail keywords. There is some loose keyword research equipment so as to come up with a good list first of all. Keyword Finder (shows lengthy-tail queries and seek volumes however handiest permits some day by day searches) and Keyword.Io (propose long-tail queries, however, does not provide search volumes) are free (but confined) equipment you can start out with if you’re on a price range. And of direction, there’s usually Google’s very personal Keyword Planner that’s included into Adwords.

By far the nice top class keyword research device is Moz Pro’s Keyword Explorer. You begin by looking your major keyword and it will return a complete list of key phrases that you could rank for relevancy and search extent. From there, you could pass down the list and select out the lengthy tail keyword phrases or seek queries. The amazing element about the Keyword Explorer is that you could click on any long-tail keyword to generate a new listing of queries related to that keyword. The new listing functions greater lengthy-tail queries than the initial listing.

Google’s Voice Search

Perhaps the most exciting improvement in keyword method is Google’s voice search and herbal language capabilities. According to Google, 20% of cell searches at the moment are voice searches! This trend is quick taking and has brought on Google to create solution containers and Knowledge Graph panels. Here you may additionally discover an amusing infographic concerning the problem.

Let’s check how herbal language, both spoken and typed, has changed search. For example, users, such as you, used to look for “keyword studies”, but now ask, “what is keyword studies?” or “what is the handiest keyword research approach?” You can see the alternate from key phrases to long-tail key phrases or queries. Voice search functionality is quickening this improvement in SEO content material marketing.

Google voice queries are rising in popularity and could simplest retain to accomplish that in 2017.
Google voice queries are quickly growing in reputation and could best continue to accomplish that in 2017.
So how are you going to maintain up with this development to plot an effective search engine marketing content material marketing approach?

(1) Look at the Frequently Asked Questions (FAQ) on your industry or logo and healthy this for your existing content material. Do you have pages or posts that address the one’s questions? If so, ensure that the questions are recommended in a very herbal way and are highlighted on the web page.

(2) Create an FAQ web page for questions that you could answer in multiple paragraphs. Answer the questions in clear, concise and herbal language.

(three) Try and provide you with long-shape content for the questions via breaking them up into “What, while, why, how, who and in which?” components. Create subheadings for every in order that search engines can index them and customers can without difficulty find the content material.

Wrapping Up

A properly information and draw close to consumer cause, lengthy-tail key phrases, and Google voice seek will assist you higher refine your keyword, and usual search engine marketing, a method for 2017. Start to discern out what your target audience in reality desires so you can begin communicating with them within the excellent way as quickly as feasible.

    Artificial emotional intelligence

  • BleuPagePro Total Automation Social Media Software Tired of posting content to your social media networks? Want to setup things with just a mere click of the mouse? Total Automation sources content from all of the top content providers and shares to your social media networks. Just select the timing the s
  • BuilderAll Internet Marketing Platform - Unlimited User's License. Create and automate with the easiest and most complete internet marketing platform available on the market today! Easily capture and manage leads, discover time-saving applications, create unlimited and professional "Drag and Drop" websites and sales funnel

Blockchain: The Missing Link Between Genomics and Privacy?

Blockchain

 
NEWS
Blockchain: The Missing Link Between Genomics and Privacy?

Genomic testing is ushering in a new age of medicine, as we get closer to the $100 genome. Patients can be treated with much more precision, …
Google PlusFacebookTwitterFlag as irrelevant
Confused about blockchain? You should be

Blockchain, at least in the UK, is so very ‘past peak’ in the Gartner Hype Cycle. By now you are likely bored to death hearing about its miraculous …
Google PlusFacebookTwitterFlag as irrelevant
Why blockchain technology may be the next big thing

Instead, with his second venture Aicumen, he, wants to focus on a new way of doing business by combining blockchain and AI to build Krama, …
Google PlusFacebookTwitterFlag as irrelevant
Blockchain technology could increase the trust in data that we never knew we’d lost

So says 3months.com director Mark Pascall, organiser of theBlockchain.nz – a three-day conference featuring 30 international speakers that kicks off …
Google PlusFacebookTwitterFlag as irrelevant
Re-Imagining the Future of Finance with Blockchain

Blockchain works on a distributed ledger model that records every transaction and maintains the chronology and authenticity of that information on a …
Google PlusFacebookTwitterFlag as irrelevant
CoinDesk Report: Advances in Blockchain Privacy & Confidentiality

CoinDesk’s newest report aims to serve as a reference guide for those seeking to make blockchain business decisions today, covering in depth the …
Google PlusFacebookTwitterFlag as irrelevant
With Blockchain Tallying, Rock N Roll Hall of Fame 2017 Vote Escapes Scrutiny

And so, the Cleveland, Ohio based museum contracted Votem, a blockchain-based voting system provider, to ensure the integrity of the 2017 vote.
Google PlusFacebookTwitterFlag as irrelevant
Bonding Experience: Can Kenya Pave a Path for Blockchain Change?

As CoinDesk reported this week, the World Bank plans to formally support the project with research on, among other things, how blockchain …
Google PlusFacebookTwitterFlag as irrelevant
Blockchain Biometrics Chimera for Secure Transactions

A combination of biometric authentication and blockchain based storage solution can enhance the security of payment applications worldwide.
Google PlusFacebookTwitterFlag as irrelevant
Overstock Ramps Up Blockchain Spending With $8 Million Q1 Loss

Medici, the blockchain technology arm of online retailer Overstock.com, is already on pace to exceed its 2016 spending on distributed ledger R&D.
Google PlusFacebookTwitterFlag as irrelevant
WEB
Huge Blockchain Potential for IoT Applications if Vendors Can Tackle Barriers to Growth

Huge Blockchain Potential for IoT Applications if Vendors Can Tackle Barriers to Growth. Information contained on this page is provided by an …
Google PlusFacebookTwitterFlag as irrelevant
Wrap of Week #17: Blockchain-Bitcoin-Crypto, BondIT, SME banking, Insurtech, Triodos Bank

We started the week with our Blockchain Bitcoin & Crypto Weekly CXO Briefing Week 3 Fintech for bond portfolio management has very few players.
Google PlusFacebookTwitterFlag as irrelevant
Java Developer/Java Engineer – Leading Blockchain Fintech

We are looking for a Java Developer/Java Engineer (Leading Blockchain Fintech) for our three-year-old international fintech startup to help us fulfil our …
Google PlusFacebookTwitterFlag as irrelevant

    Artificial emotional intelligence

  • Content In A Box Get instant access to 52 high quality internet marketing and self-help articles you can use for your blogs, newsletter, autoresponder series and submission to article directories. Master Resell Rights included!
  • SociConnect Unlimited SociConnect is a "One of a Kind" 1-Click Solution to bring INSTANT Authority Content from ANY Facebook Fan Page. Boosting your Sites/Blogs Activity which Google Loves and Rewards you for with FREE Niche-Specific Traffic.

Positive reinforcement

2016 became huge for improvements in synthetic intelligence and machine gaining knowledge.

But 2017 may additionally properly supply even more. Here are 5 key matters to stay up for.

Positive reinforcement

AlphaGo’s historical victory towards one of the excellent Go players of all time, Lee Sedol, became a landmark for the sphere of AI, and particularly for the approach called deep reinforcement mastering.

Reinforcement learning takes an idea from the methods that animals learn how positive behaviors have a tendency to bring about advantageous or poor final results. Using this approach, a laptop can say, determine out the way to navigate a maze with the aid of trial and errors and then accomplice the tremendous final results—exiting the maze—with the moves that led as much as it. This we could a machine study without practice or maybe express examples. The concept has been around for many years, but combining it with big (or deep) neural networks offers the strength had to make it paintings on truly complicated troubles (like the game of Go). Through relentless experimentation, as well as evaluation of previous games, AlphaGo found out for itself how to play the sport at a professional degree.

The hope is that reinforcement learning will now show beneficial in many actual-international conditions. And the latest launch of numerous simulated environments must spur progress at the necessary algorithms by means of growing the variety of abilities computer systems can accumulate this manner.

Dueling neural networks

At the banner AI academic accumulating held in Barcelona, the Neural Information Processing Systems conference, plenty of the excitement a new system getting to know technique called generative hostile networks.

    Artificial emotional intelligence

  • Monetizing Dragon Guru Start making money FROM HOME today!
  • BleuPage Pro -> Total Automation Tired of posting content to your social media networks? Want to setup things with just a mere click of the mouse? Total Automation sources content from all of the top content providers and shares to your social media networks. Just select the timing the s

Linux Foundation to develop collaboration tool for building blockchain business networks

Blockchain

 
NEWS

Why the Entertainment Industry Needs Blockchain

Blockchain can create an efficient payment, verification, and IP tracking systems, which are all very useful for the entertainment industry. For instance …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain buyers: The transparency revolution coming to your shopping experience

It might take years for it to fully infiltrate the retail and produce sectors, but a relatively new type of digital technology known as blockchain is tipped to …
Google PlusFacebookTwitterFlag as irrelevant

Russia Will Have Blockchain Regulation in Place By 2019: Government

Russia’s stance on Blockchain has solidified in terms of rhetoric this year. A simultaneous confirmation from the central bank it would not seek to ban …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain for Healthcare, University of Surrey Takes the Lead

The University of Surrey is working on three EPSRC funded blockchain projects, out of which one deals with the personalized healthcare treatments.
Google PlusFacebookTwitterFlag as irrelevant

Blockchain Could Maximize its Potential in the Industry of Trade Finance

A large number of companies, banks, financial institutions, Blockchain consortia and even governments have focused on testing Blockchain …
Google PlusFacebookTwitterFlag as irrelevant

Linux Foundation to develop collaboration tool for building blockchain business networks

For example, all blockchain business networks share certain elements, such as assets, participants, identities, transactions, and registries.
Google PlusFacebookTwitterFlag as irrelevant

Does Blockchain Have A Place in Healthcare?

Introduction – The blockchain concept is still widely misunderstood. Blockchain technology is making headlines everywhere. If you have recently …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain vs AI – which is the better bet ?

Blockchain essentially has a play where there is external dependency which is critical to the completion of the process. AI has application irrespective …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain Amendments Introduced Into Delaware Legislature

A bill to clarify that Delaware corporations can use blockchain technology for maintaining their internal records has been introduced into Delaware’s …
Google PlusFacebookTwitterFlag as irrelevant

Why blockchain, ICOs and tokenization will transform your personal data

Arcade tokens were valid only at a single arcade location. In the future, tokens — thanks to blockchain — will be durable and transferable.
Google PlusFacebookTwitterFlag as irrelevant
WEB

How Blockchain Can Transform Life Insurance Processes

By embracing blockchain thinking and technology, insurers can simplify the death registration and related claims processes, creating new efficiencies …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain Is Hot, But Where’s the Beef?

In spite of the hype—news of blockchain developments and its associated Bitcoin currency has become nearly ubiquitous—large-scale enterprises …
Google PlusFacebookTwitterFlag as irrelevant

Complete In & Out Of Ethereum Blockchain, Solidity & Truffle

For Developers – This is not a Blockchain 101 Course.
Google PlusFacebookTwitterFlag as irrelevant

Women in Blockchain: Linda Xie at Coinbase

This series highlights the unique stories of women in the growing bitcoin and blockchain tech industry. The goal is to showcase the fantastic work …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain Technology for Credentials

Blockchain technology continues to show its versatility. Next up: how blockchain can help you find the right people to hire in your business.
Google PlusFacebookTwitterFlag as irrelevant

Livestream: Blockchain & the Future of Financial Services

Blockchain and financial services—what’s the future? Join the Financial Services Roundtable and innovators in blockchain to explore advancing this …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain The Missing Link Between Genomics And Privacy

Genomic testing is ushering in a new age of medicine, as we get closer to the $100 genome. Patients can be treated with much more precision, …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain ‘offers major efficiencies to energy sector’

After publicly debuting in the financial domain, blockchain technology is garnering incredible attention for its applicability across sectors and shows a …
Google PlusFacebookTwitterFlag as irrelevant

Blockchain transparency applied to newsfeeds

Polish-based startup Userfeeds is developing a system to help make the algorithms that rank and promote online news transparent and trustworthy.
Google PlusFacebookTwitterFlag as irrelevant

(5.8.17) CoinDesk: Northern Trust Moves to Scale Up Live Equities Blockchain

Northern Trust is preparing for more advanced applications of its blockchain platform. After launching possibly the first fully functioning blockchain for …

    Artificial emotional intelligence

  • BleuPage Pro -> Content Fetcher Like a blog in your niche? Want to repost from that blog to your social media networks? Content Fetcher is made exactly for this purpose, just put the FEED URL of your favorite blog and select your social media networks and see the magic unfold.
  • Review Trust - Single Site Plan Single site license. Allows you to collect and display reviews and testimonials on ONE website or eCommerce store.

A.I. will replace half of all jobs in the next decade

  • Intelligent Assistant

A Different Kind of Self Service